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Questions to ask before you volunteer

A few questions up front prevent disappointment on both sides.

About the role

  1. What exactly will I be doing? Ask for a short description of the role.
  2. How much time is expected, and how flexible is it?
  3. Is there training, and who gives it?
  4. Who will I report to?

About safety and rules

  1. Is there a background check, application or orientation? These are common and normal.
  2. Are there safety rules or protective equipment?
  3. Is volunteer insurance in place? Ask what coverage applies if you are hurt or cause damage.

About the organization

  1. What does the organization do, and who does it serve?
  2. How is volunteer time used, and what difference does it make?
  3. Is it a registered nonprofit? In the United States you can search for charities on the IRS tax-exempt organization search to check status.

For you

  1. Can I try it first? A trial shift is a good way to see if it fits.
  2. Will you verify my hours? Students and others may need a record.
  3. Can I get a letter of reference afterward?

If it is not a fit

It is fine to say so politely and look elsewhere. Organizations would rather hear it early than lose a volunteer without notice.

Find the kind of role you want with the fit finder.
Nonprofits: We help organizations recruit volunteers and donors online, including through Google Ad Grants. Get in touch or call (510) 857-7838.